remote viewing setup

Remote Viewing Setup

A camera you can only check by standing in front of the recorder is doing half a job. Remote viewing puts the live feed and the recordings on your phone, so you can see who is at the gate while you are at the office, check the yard is clear before you drive in at night, and pull a clip the moment something happens. We set it up on every system we install, and as a standalone job on systems somebody else fitted.

The work is in the detail: matching the video stream to the connection you actually have, setting the recorder to keep footage for as long as you need it, and securing the login properly instead of leaving the factory password in place. We test it on your own handset before we pack up, so you leave with the app working, the passwords in your name, and a walkthrough of how to find a clip and save it.

remote viewing setup

About Service

New systems and existing ones, on most recorder brands. Works over fibre, ADSL or a router on mobile data. One property or several sites under a single login.

  • Live view and playback
  • Android, iOS and laptop
  • Set up on your own phone
  • Passwords handed to you
  • Data-friendly stream settings
  • Multi-site logins

Popular Question

Nearly always. What matters is upload speed rather than download, which is the opposite of what most people assume, so we check it during the survey. On a slower line or a router running on mobile data we set the app to a lighter stream, which means live view still opens quickly and the full-quality footage stays safe on the recorder at home.
Only what you watch. The cameras record to the recorder at the property whether you open the app or not, so data is used when you actually look. Checking in for a few minutes a day is modest; leaving a full-resolution feed open all afternoon is not. We default the app to the lighter stream and show you where the setting lives so you stay in control of it.
Yes, on most brands, as long as we can get into the recorder. If the previous installer kept the admin password and will not release it, we can usually reset the unit on site — bring any paperwork or boxes you still have, as the model and serial speed that up. We will tell you on the phone if your recorder is one of the few that genuinely cannot be recovered.
You do. The admin login is created in your name and handed to you in writing at handover, and we change it off the factory default as a matter of course. We do not keep a back door into your system. If you want us to log in later to help with something, you grant us access at that point and can remove it afterwards.